Forum Discussion

3 years ago

why can i not play live as my sims or renovate houses?

everytime i go to play live with any of my households it shows the loading screen and then takes me back to the map screen with all the maps on. i am very confused as i can create sims but as soon as i go to play live or renovate a house that’s when i’m sent back to my map screen. no households work on any of the maps or any houses, if anyone knows what i could try or any advice. i have also tried to contact EA but it keeps telling me their webpage is down. thank you

1 Reply

jpkarlsen
Hero (Retired)
3 years ago
@chloeee911
Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.