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k2qt3y6rhr8y's avatar
k2qt3y6rhr8y
Rising Novice
6 months ago
Solved

Bald hair bug

So I loaded up my game this morning (Xbox series x) and it said that loads of my items had been removed from ingame. Nothing has change apart from my main sim is bald. I went into CAS and it let me c...
xbox
  • EA_Solaire's avatar
    EA_Solaire
    6 months ago

    Hi there,

    This sounds like your DLC is currently not installed, please follow the steps here:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there,

This sounds like your DLC is currently not installed, please follow the steps here:

  • Highlight The Sims on the dashboard
  • Press the Menu button on the controller
  • Select "Manage Games and Add-ons" 
  • You should see an option here to "Install" your DLC

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