Bug can't connect my PSN account to EA
Hi, I'm having trouble unlocking some trophies. I managed to unlock some by repeating the actions, while others, like Mischief Mastered and Over-Achiever, are impossible to unlock. To get around this, I thought about linking my EA account (**) to my PSN account (AlexanderProject, also created with alevicvos gmail.com) so I could access the online library/gallery and download other players' content. This brings me to another problem: I can't connect the accounts because AlexanderProject had already been linked to EA previously with a temporary email address that is no longer accessible (i don't even remember what email was it). Now to get access to the online services the game is asking for that specific email i don't have anymore. Please could you help me to connect my PSN ID: AlexanderProject (created with **) to my EA ID: je7a22swgm7g (also created with **)? I also bought a PS Plus subscription today because I thought that it was the problem preventing me from accessing the online library/gallery.
Please ask me for any proof you need to prove that I am the real owner of both the PSN ID: AlexanderProject and the Email: **
Thank you for your attention and patience.
**
[CM - Moved from The Sims 4 IT to The Sims 4 EN - Please post in the correct language forums]
** CM Edit: Please don't post your e-mail address in public forums!
Hi there. Please be very careful when unlinking accounts. Normally, this causes all content and progress to be lost. More information on linking/unlinking accounts can be found here.
As far as the issue with your email goes, open a case with an advisor to see if they can assist with this. Cases can be opened by following the instructions here. Thanks!
