Forum Discussion

7cdff0f9f95de7c2's avatar
7cdff0f9f95de7c2
Newcomer
13 days ago

Can’t play online

I have reset my advanced network settings and I still can’t play online. I am trying to play sims 4 on my Xbox and it will only do offline and I cannot find any fixes 
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
10 days ago

Hi 7cdff0f9f95de7c2 

Do you have Enable Online Access Features checked in your game options?

Is your Xbox account set as an underage account? 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,421 PostsLatest Activity: 6 hours ago