Forum Discussion

aBeautifulStory's avatar
aBeautifulStory
Seasoned Traveler
14 days ago

Crashing after Update 2.12

This has only begun after the latest April update console v 2.12 -- I've not had any issues with crashing during traveling or CAS entry prior to this. Playing PS4 Sims on PS5. Please do not attach my ticket to anything prior to April/ May as this is a separate issue!!

I have most but not all expansions, playing on PS5. To clarify this only happens when traveling to a new lot, and/or when editing character. The game will crash, I restart and redo steps again, this time saving prior to, then it works again normally until the next time I attempt to either travel or modify in CAS. 

Latest patch notes mention fixing a crashing issue for Business expansion, it is likely related. 

Attached my saved data. 

crashing
playstation
updates

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hi there aBeautifulStory​ 

    Thanks so much for providing your save file for this! 

    Could you please create a bug report for this issue over on the bug reports section here so we can further track and review the issue? 

  • aBeautifulStory's avatar
    aBeautifulStory
    Seasoned Traveler
    9 days ago

    No, as you already have multiple bug reports with the same issue "under investigation" for the last 2-3 years. When users post on technical issues, a save file is always requested and I followed through on my end. Feel free to attach this tech issue to an existing bug report you are still "investigating."

    Please excuse my curtness  but the last time I posted here my ticket was closed and linked to an existing bug report. Thanks. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,533 PostsLatest Activity: 40 minutes ago