Ideas

Game says I’m offline…I’m not

My game is saying I’m offline and has been for hours. My internet is working. I am trying to collect my nature’s calling items and it won’t let me. 

2 Comments

  • nimsj1993's avatar
    nimsj1993
    Rising Novice
    4 days ago

    There's a pretty simple fix for that. You have to go under game options and link your EA account and then restart the game. It's under "Other."

  • ShadowPrefect's avatar
    ShadowPrefect
    Seasoned Newcomer
    4 days ago

    You will be pleased to know this isn't you. This update is breaking the game all over the place causing players to be at their end with EA The Sims4.

    It might not be a permanent fix (that will have to come from EA) but you can try these two things:

    1. When on the game home screen (the one where you resume game). Open the options button and select 'Game Options' from here you will need to look in the tabs for the option to 'Link your EA Account' [yes again] (I can't be specific where, as it's not an option when already done). What you should see is the Gallery reappear back on the home screen 
    2. when in game open the 'options' and then 'Game Options' and click 'Restore Defaults' and then 'Apply Changes'.