Forum Discussion

KeshaT's avatar
KeshaT
Rising Newcomer
7 days ago

Get 2 Work pack removed

Hello has anyone had this issue where the "Get to Work" pack is removed? I've had it for at least 2 to 3 years on Xbox one S. Does anyone know how I get back without paying again?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there KeshaT 

    Had you fully purchased Get to Work, or were you accessing that through a now expired EA Play membership? If you previously had Xbox Ultimate, EA Play is included in that- if your membership is no longer active, you would need to fully purchase Get to Work in order to continue playing it.

    Please look over the transaction history on your Xbox account here to verify how you were accessing this pack. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,165 PostsLatest Activity: 4 hours ago