Forum Discussion

snenloe45's avatar
snenloe45
Seasoned Newcomer
1 day ago

Help with bug issue

I am asking for some assistance. This is my first bug report ever- I am playing on my ps5 and I have two major bugs that are preventing me from playing the game. 1. Random fire in the ceiling when the game starts. 2. The controller buttons won’t work for longer than 5 minutes. Results into having to close the game and start all over repeating the game play until it stops again. 

im very frustrated it has been a week and i cant play the game. 

5 Replies

  • Started last night on my Xbox and the game is basically unplayable now.  I've checked multiple saves and even tried starting a new game.  

  • i’m having the same problem on xbox - my buttons just completely stop working. i tried playing offline and that worked so i would try that temporarily till they fix. x

  • Sarah007xx's avatar
    Sarah007xx
    Seasoned Newcomer
    4 hours ago

    Yeah same I'm trying to play today and it keeps doing it and I keep restarting my ps5 and it'll doing it. Yesterday I did the prcoes and ir eventually worked but toke ages very frustrating. Please fix ea I need my chill sims time :( 

  • Sarah007xx's avatar
    Sarah007xx
    Seasoned Newcomer
    4 hours ago

    Yeah same I'm trying to play today and it keeps doing it and I keep restarting my ps5 and it still doing it. Yesterday I did this process and it eventually worked but toke ages very frustrating. Please fix ea I need my chill sims time :( 

  • snenloe45's avatar
    snenloe45
    Seasoned Newcomer
    1 day ago

    My game is broken since this update and it’s so frustrating I can’t play longer than 2 minutes 😢