Forum Discussion

tigerrun777's avatar
tigerrun777
Seasoned Adventurer
3 months ago

My sims 4 won't load on PS4

I have reinstalled  everything  yesterday  , cleared cache, restored licenses,  it's stuck on this screen. I am on PS5 and my game is installed on my external hard drive which every other game is...
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 months ago

Heya tigerrun777​ 

Do you see any error codes or error messages? From the main menu of your PS5, head to Settings > System > System Software > Error History and let me know what you're seeing there. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,703 PostsLatest Activity: 22 hours ago