Ideas

Nature’s calling event and patch update

Was there another patch date because if there was it broke the nature’s calling event to where I can’t claim my rewards that I have worked hard to get I need help from somebody. I have restarted my console. I keep checking the Internet connection and it says that I’m connected to the PlayStation network, but I still can’t claim my rewards. It’s very frustrating to work so hard on this event and you can’t even claim your rewards I don’t know if I’m doing something wrong but the Sims four is my escape from terminal cancer and I just wanna claim my rewards. Can somebody please help me? I don’t care if it’s from the EA team or who but I need help please

9 Comments

  • GRLFRMMRS's avatar
    GRLFRMMRS
    Rising Novice
    2 days ago

    Something just updated I think. My game crashed while I was playing and when I logged back in I was able to claim all the rewards.

  • beasten16's avatar
    beasten16
    New Spectator
    2 days ago

    It worked, thank you so much.  Im definitely gonna let people know.

  • jeska209's avatar
    jeska209
    Seasoned Newcomer
    3 days ago

    This worked for me. I clicked link EA account, and didn’t even have to enter anything just restart game and event was all there!

  • maryroberts1's avatar
    maryroberts1
    Seasoned Newcomer
    3 days ago

    I can't do anything, there is no gallery or can't claim events just keep saying need to online connection is required 

  • ShazzaAnn's avatar
    ShazzaAnn
    Seasoned Newcomer
    3 days ago

    Same here. I’ve lost access to the gallery after restarting my game now…

  • SaeGambino's avatar
    SaeGambino
    New Spectator
    3 days ago

    I am having the same issue. I check my internet connection and restarted my console. I am still not able to connect online and claim my rewards. I searched online and others say if you pull up the menu and click "game options" and then click other, you can link your EA account for a connection. Unfortunately, it did not work for me but may work for you. 

  • Nerdy_Pear4's avatar
    Nerdy_Pear4
    New Spectator
    3 days ago

    I'm having the same problem! It keeps saying I need to connect but the gallery is working just fine!