Nature's Calling Event Rewards disappeared from inventory

Question

Hello I'm playing Sims 4 on PS4 and all of a sudden my rewards from the "Nature's Calling" event have disappeared. The tattoo is not showing up, the bathing suit is gone when I go to the main event menu it says I've collected all my prizes but they're not in my inventory. I can't find an answer anywhere.

lowri279 · Answer

I've also got this bug, I'm able to complete the quests but unable to redeem any rewards from the Natures calling event, it states I need internet connection to redeem the rewards, I've checked my Wi-Fi and it is connected as I can access the gallery. I haven't noticed items disappearing as I haven't been able to redeem any of the items yet! Hope this gets fixed soon as the event is nearly over and I would be gutted if I missed out on the rewards!&nbsp;

marieteal1 · Answer

I am having the same issue. I'm on the quest where you have to use the wooden throne. Went to place it from my storage- gone. Went to purchase it in build/buy- gone. Went to build it myself- gone along with the table, chair, and my reclaimed woodworking table. I haven't looked in CAS for the tattoo or the swimsuits/sandals, but I assume they're gone as well. So frustrating and I'm unable to find answers as well.&nbsp;

marieteal1 · Answer

While digging around, I noticed all my event rewards from the Reaper event are gone as well.&nbsp;

potter_fani82 · Answer

Hi all!I play with PS4 and cannot collect rewards starting from wooden throne. Before that I got all prices by just clicking COLLECT ALL-button. Now it says that I'm offline and cannot do anything. I've checked the connection, it works perfectly, but still nothing. This is just so frustrating. You spend a lot of money on packs and extension packs and nothing works properly.

6979532a13b06a5e · Answer

Hi. Try log back in on your EA account from the settings in the game menu.&nbsp;