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825323b654e63cb9's avatar
825323b654e63cb9
Seasoned Newcomer
2 months ago

[NCQE] Nature's calling event won't trigger

I'm on ps5 and I've played all day yesterday and a few hours today and the nature's calling event won't show up or trigger to start 
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi all,

First please check that your game is fully updated- the current update version you should be seeing is 2.13.

Then try a full restart on your console and relaunch The Sims. At the start screen where you're prompted to press A or X to start, try staying on this screen for 1 minute to allow the game to fully load- let me know if the event is showing properly for you then. 

  • 1ec5p97q5z1x's avatar
    1ec5p97q5z1x
    Seasoned Novice
    2 months ago

    Still no access 

    • MaddSa11y87's avatar
      MaddSa11y87
      Rising Newcomer
      2 months ago

      Fixed 

  • chiree's avatar
    chiree
    Seasoned Newcomer
    2 months ago

    I have tried all things and it still won’t pop up. I even started a new household. Please advise, I would LOVE to earn these items!! Thank you for any help!

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 months ago

      chiree​ Are you seeing the correct gamertag linked in your EA account's Connection settings here? 

  • Carizzard's avatar
    Carizzard
    Seasoned Newcomer
    2 months ago

    I'm also having this issue where it's not showing up. But I'm on a Windows laptop not Xbox 1.116.202.1030 DX9 is my current update

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