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Euphoric_eleyna's avatar
Euphoric_eleyna
Seasoned Newcomer
13 days ago

Packs gained from PS plus no longer playable.

Hey everyone! I earned the city living and Island living expansion packs for free through PlayStation plus, now when I try to use them it sends download to use and when I attempt to do that an error ...
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
13 days ago

Hi Euphoric_eleyna​ 

Those packs were only available for a limited time with a PS Plus membership, and have recently been removed from the PS Plus library. If you're not able to fully purchase these packs, you can reach out to Sony support so they can review your account and billing details a bit further with you. 

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