Re: Error Code 0

Hi @qe4t3mma5gbn 

So sorry for the delayed reply here- are you still seeing this error when trying to save your game? This error typically means there is a corruption in the save files.

If your save files have become corrupt, they'd need to be deleted from your console storage and cloud storage to clear up this error, and you'd want to start a brand new save file instead. To delete these save files from your console, you can run through the following steps-

Delete from console:

1. Go to Settings-> Application Saved Data Management
2. Select System Storage-> Delete
3. Select The Sims 4, then select your affected save files
4. Select Delete and then select OK

To delete your saves from the cloud storage:

1. Go to Settings-> Application Saved Data Management
2. Select Online Storage-> Delete
3. Select The Sims 4, then select your affected save files
4. Select Delete and then select OK