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riverstyxd357's avatar
riverstyxd357
5 years ago

Re: [Fixed 1.31][PS4] Crashing during travel, save the game, in build mode

The last week or so this game has been nearly unplayable, which considering the time and money put into this is unacceptable. The game crashes non stop during travel, leaving build mode, creat a sim, randomly in the middle of play. I have done ALL troubleshooting suggested for a similar problem I read about that occured in December. I have fully restored my playstation, the external hardrive, reinstalled game and all add-ons, deleted all old save files, started new, only for the same thing to occur. I am extremely frustrated and no longer know what to do. EA tells me to contact sony, sony says to contact EA. Back and forth, back and forth. There is NOTHING wrong with my system, all other games including VR work with no hitch, glitch, or crash, and as my game is all digital from the playststion store it cannot be a disc issue. With all previous saves deleted before system restoration a corrupted file seems highly unlikely.

Both game and system are all up to date. Please help ;_;

15 Replies

  • riverstyxd357's avatar
    riverstyxd357
    5 years ago
    @wisechick8488 Ughh! I'm sorry to hear but glad I am not alone. I've put way too much money and time (my god the TIME) into this for this to be happening, EA needs to get on this. It isn't right or fair to us players.
  • wisechick8488's avatar
    wisechick8488
    5 years ago

    I agree! It also seems to be a game issue not console since we are having aame issues on different consoles. Its crazy you cant do anything without it crashing! I hope EA fixes this before ECO drops on june 5. Its very frustrating!

  • riverstyxd357's avatar
    riverstyxd357
    5 years ago
    @wisechick8488 Definitely a game issue. And EA keeps giving the run around when contacted via live chat. They need to own up to it being an issue on their end and stop with all the contact sony nonsense. It isn't system specific at all.
  • EMMS2025's avatar
    EMMS2025
    Seasoned Veteran
    5 years ago

    The issues are with the game. They want me to create another account.... but that defeats the purpose of playing. What happens when that starts to crash? You should check out their Facebook page nothing but complaints about their other games too. Something needs to be done it is not my account or console it is the game itself.

  • riverstyxd357's avatar
    riverstyxd357
    5 years ago

    Come on EA, do SOMETHING about this. We want to play your game, and yet it is like you'd rather alienate and disregard the ones who buy your products. Wtf.

  • riverstyxd357's avatar
    riverstyxd357
    5 years ago
    Still crashing, still impossible to play. Will ANYONE from EA address this?? Please. My gawd.
  • Fall4joy's avatar
    Fall4joy
    5 years ago

    Im having the same issue. So frustrating 😖 hopefully they resolve this soon.

  • riverstyxd357's avatar
    riverstyxd357
    5 years ago
    @Fall4joy I absolutely would not count on it. I have been having this issue for a month plus now. All chats with EA ended the exact same with every rep telling me to repeat the same troubleshoots over and over again - the definition of insanity is doing the same thing over and over and expecting a different result - but they come out of the woodwork because of a forum violation. Not only are they not listening to their costumers, they want to silence them when their lack of action leads to extreme frustration and a whole lot of money basically thrown away for nothing.
  • Unicornia6969's avatar
    Unicornia6969
    5 years ago

    I thought at first it was because I just bought a new expansion pack and I use cheats but I tried a complete new game and had the same problem I'm just hoping it's fixed soon because this is the main game I play

  • jennikuja's avatar
    jennikuja
    5 years ago
    @Unicornia6969 Hate to dissapoint you, but i’ve been waiting this game to be fixed nearly a year now and they haven’t so i’m guessing this is it, i’ve given up waiting ☹️ Mine has been almost unplayable since Sulani came out last July. Can’t travel, can’t take photos, can’t play big house lot’s anymore, buy mode crashes the game, and so does CAS etc. This game is too much for PS4 to handle, my other games work perfectly and i have tried every tips & tricks from here and i read these conversations weekly trying to find any new solutions.. Luckily i didn’t pre-order eco lifestyle, no more money wasting on The Sims.. Maybe i’ll give it a try once PS5 comes out but my hopes arent high that it will work any better
  • FiveFootT_x's avatar
    FiveFootT_x
    5 years ago

    I'm having the same problem on xbox aswell! I've done everything.. it seems the longer I play the worse it gets aswell! The sound constantly lags out and glitches then the game just becomes unplayable!

  • riverstyxd357's avatar
    riverstyxd357
    5 years ago
    OMG. This time it made it to the map before blue screen of death. DO SOMETHING EA. You are robbing your costumers. No better than a thief, the kind that takes their grandma's rent money and then asks her to borrow $20. :/

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