I noticed the my first pet stuff pack when I loaded into the sims 4 on Xbox and it’s saying it requires the Cats and Dogs expansion pack which I have but cannot make a purchase? Is this pack still being developed or is it out on console now and just isn’t working?
I don’t know, but I’d contact your platform provider Microsoft or Sony.
EA/origin can only help if bought/playing through them on PC.
I emailed Microsoft through their website with any and all issues I have with their online form.
In the meantime try doing a complete shutdown restart of your console and check if theirs any updates. Bc it seems this pack and Xbox is a bit glitchy.
I was having the same issue. I own Cats and Dogs, can use everything from it. But My First Pet wasn't showing up in game.
On the main menu it says "See Requirements", everything else just says "Owned".
However, I noticed that if I went to "Manage Game" through the Xbox menu, it isn't installed. But no matter how I try to set it to download, it didn't start the download.
I hard reset my console: fully power down, unplug for 10s, turn back on.
Now it is available and seems to be working and properly installed.
Hope this works for you!
I have the digital version and have exact same problem. It’s been 2 months and still not fixed? Really??
@sleepyerin what exactly is the issue you are having?
Thank you! I could not figure out how to get the My First Pet pack! It was frustrating, glad you posted the how to!
@Wacotexans @Aaliyah_Slade You are supposed to be able to add the bundle to your cart, and only be charged for the MFP pack if you already own Cats and Dogs digitally. Is this not what is happening?
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