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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Game stops responding

@VampireHeart91 

Thanks for these details, please try the following steps:

1. Turn off Your system completely, let it sit for a few minutes and power it back on. 

2. Make sure your game is up to date. 

  • Go to the PlayStation home screen. 
  • Highlight the game you're playing and press the Options button on your controller.
  • Select "Check For Update" and install any updates that are available.
  • Restart the Console completely.

3.  Make sure your console system software is up to date

  • Select Settings at the top of the PlayStation home screen.
  • Choose "System Software Update" and allow any system updates to install.
  • Reboot your PlayStation.

4. Uninstall and Reinstall the game:

  • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
  • Select a game or application.
  • Set check marks beside the data you wish to delete or Select All.
  • Select Delete > then OK to confirm your decision.

1 Reply

  • VampireHeart91's avatar
    VampireHeart91
    Rising Traveler
    2 years ago

    I have done that and it does that still but not as much as before and after a while it actually lets me actually click and enter selection