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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Re: I see add on in my purchase on the ps4 but it wont appear on the ps5

@Yomammasllama 

From your husband's profile, let's try these steps to see if we can get that DLC installed:

  1. Restore the licenses on your console 
  2. Go to your Game Library 
  3. Scroll to Your Collection
  4. Select The Sims 4
  5. Scroll down to Add-Ons and locate your DLC here
  6. Select the DLC in this list and select Install
  7. When the download finishes, let your new content install and restart The Sims

Please let me know how this works for you!