Re: Island Living missing from PlayStation

Good evening. My gamertag is BlackButterfly82 on PlayStation. I have an issue in regards to an expansion pack and I'm not sure who I can reach out to, so I came here. I purchased the expansion Island Living for The Sims 4 sometime last year I believe. Whenever I hover over the pack, it says "Download to use". But whenever I go to download, it says "You already own this pack". But I don't have any of the items that come with the pack, so I don't think I have the pack, and it's not showing me that it can be downloaded. Even when I go to Downloads on the PlayStation, it gives me "Something went wrong" error message. Do I need to repurchase the expansion again (which I really hate to do) or can this issue be fixed without buying it again?