EA_Solaire
Community Manager
Community ManagerRe: Sims 4 corrupted file
Hi there @tp42yuw5unj0
Please try the following steps to clear this error up:
1. Restore the licenses on your console
2. Check that your game is fully updated:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
3. Make sure your console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation.
4. Delete your save data for The Sims:
- Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
- Select a game or application.
- Set check marks beside the data you wish to delete or Select All.
- Select Delete > then OK to confirm your decision.
4. Boot your system into Safe Mode and select the Rebuild Database option.
Let me know how this works for you!
