Sims 4 corrupted file
Hello, I have been having trouble with accessing the sims 4 on my play station 4, a couple weeks ago it came up with corrupted file, I let it go and it didn’t do it so much but in the last couple of ...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi there @tp42yuw5unj0
Please try the following steps to clear this error up:
1. Restore the licenses on your console
2. Check that your game is fully updated:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
3. Make sure your console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation.
4. Delete your save data for The Sims:
- Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
- Select a game or application.
- Set check marks beside the data you wish to delete or Select All.
- Select Delete > then OK to confirm your decision.
4. Boot your system into Safe Mode and select the Rebuild Database option.
Let me know how this works for you!
Thankyou for your help, I am going in today to get a refund they think it might be the play station and thought it would be best to give me a new one
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