Ideas

Unable to connect to internet on PS5

My game has not been able to connect to the internet at all, my ps5 has great internet connection on everything else, I even resubscribed to PS plus just to see if that was the issue, and it wasn't. 

Usually this wouldn't be a huge deal as I don't use the gallery very much, but I really wanted to complete the Natures Calling event, and I cant get the remainder of my rewards (it literally stopped right before what I wanted most) and its super frustrating. 

Has anyone had this issue too? Have you been able to fix it? 

3 Comments

  • rayybayybayy's avatar
    rayybayybayy
    Seasoned Newcomer
    3 days ago

    i am literally trying to figure this same issue out right now on my xbox. it has been weeks and very infuriating at this point. will report back if i figure anything out

  • rayybayybayy's avatar
    rayybayybayy
    Seasoned Newcomer
    3 days ago

    from the main screen, click your start button-go to game options- go down & select other & then on the bottom right i clicked link EA account & it worked! 

  • JonaO703's avatar
    JonaO703
    Hero
    2 days ago

    rayybayybayy​ Thank you so much for sharing the screenshot! This is very helpful for folks, like me, who benefit from the visual aid.  If I could "like" more than once I would.  🥰