Forum Discussion

M4zzl34's avatar
M4zzl34
Rising Newcomer
2 months ago

Xbox Expansion Packs Don't Show on Game when I log in or try to play.

Ever since the most recent update was downloaded onto my xbox, whenever I sign-in and before i play a game it shows adverts for expansions I have already downloaded. Then when I go to play a saved game it says the expansions are not available and all data for those packs (should I choose to play) will be deleted. If i try to start a new game no items for CAS or Build Mode from those packs are available.  Then i have to go through over an hours worth of logging on and off, turning the xbox on/off/on and trying to use a saved game but then not (as I don't want it to delete expansions I've paid for) until eventually they begin to start registering on the game bit by bit, when finally they all show as installed.

     I do not know why this is happening but it has neven been a problem before the update on September 23rd.  I hope this is a problem that can be fixed as after speaking with xbox it is definitely an EA/Sims 4 issue.

1 Reply

  • T3X2C0's avatar
    T3X2C0
    Seasoned Newcomer
    2 months ago

    Im also a xbox player, and ive recently had a similar issue. I was signing in and out due to a different bug when suddenly I signed in and it was like I had never played the sims 4 before on my xbox, and I was being welcomed to expansion packs I had already been playing. I exited and signed back it and everything was back to some what normal

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,855 PostsLatest Activity: 7 hours ago