Forum Discussion

Ktgamergirl2008's avatar
8 hours ago

Xbox Gallery freezes when opening/placing saved households after April update

I’m on Xbox and since the recent April update, my Gallery/Library keeps freezing when I try to open or place my own saved households.

 

The cursor can still move, but buttons stop working and I can’t back out, so I have to fully restart the game.

 

Sometimes public/online households work, but my custom saved households usually freeze.

 

I already tried restarting the console, deleting reserved space, reconnecting internet, and using different connections.

 

This started after the update. Is anyone else having this issue?

1 Reply

  • I am having the same issue! Sure frustrating. I have to literally shut the whole system down everytime I try to place a lot.