Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
How is it? Which exact model Mac do you have?
Thanks, I'll take a look and give that a try...
Mine is a MacBook Air (Retina, 13-inch, 2020) 8 GB memory and Intel Iris Plus Graphics 1536 MB
I did everything from completely uninstalling and reinstalling and it still crashes.
I'm on an iMac pro.
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
There was an issue with iMac Pros and the Vega GPUs https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Freezing-possible-system-lockup-on-Macs-with-AMD/m-p/9578876#U9578876
Hi, do you know of any issues with the game and MacBooks running Monterey with the M1 chip? I looked in this thread and am only seeing posts from players with the Intel chip. I haven't updated to Monterey yet, because I don't want to have any problems with The Sims 4, but I would like to do the update soon.
My specs are:
macOS Big Sur version 11.6
MacBook Air 2020
Apple M1 Chip
Memory 16GB
