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jealth16's avatar
jealth16
4 years ago

❗️macOS Monterey and new Sims 4 update - crashing problems

I have just updated my Mac OS system to Monterey. Today I went to play the Sims 4 and was also prompted to update the game. Since doing this I have tried to play 4 times and each time the game has fr...
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yarissas's avatar
yarissas
4 years ago

Hi everyone,

I just downloaded Sims 4 and as soon as i open the game i have no problems. However, when I come to the screen where I can create my sim, my whole screen freezes or I can't click anywhere, sometimes stripes appear all over my screen or all letters are mixed up. It would be great if someone knows a solution for this. I've already done a few things: fix the game in origin, update origin, uninstalled and reinstalled both origin and the game, and tried opening sims on a new user of my computer.

I myself am on a Macbook Pro with the following specifications:
Version 12.2.1 macOS Monterey 

I hope someone has a solution, since I haven't been able to play because of this problem and I would really like to start.

  • yarissas's avatar
    yarissas
    4 years ago

    Thank you for your response!

    Operating system: version 12.2.1 macOS Monterey

    Mac Model: MacBook Pro 2016

    Processor: 2,9 GHz Dual-Core Intel Core i5

    Memory: 8GB 2133 MHz LPDDR3

    Graphics: Intel Iris Graphics 550 1536 MB

    • I am attempting to play the normal version of the game
    • I have antivirus on my computer, but I turned it off
    • I already tried to repair the game in origin
    • I don’t use CC/Mods (I don’t know what they are)

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