Hi, could you help me too? My sims 4 keeps crashing when I go through making a sim, it either freezes and I can't do anything or it gives a black screen.
Here's my mac info
macOS Monterey version 12.3 (21E230)
MacBook Air (Retina, 13-inch, 2020)
Processor 1.1 GHz Dual-Core Intel Core i3
Memory 8 GB 3733 MHz LPDDR4X
Graphics Intel Iris Plus Graphics 1536 MB
EA StaffHello.
If anyone is still seeing this issue (with an empty Mods folder and macOS up-to-date), would you be willing to share your entire \Documents\Electronic Arts\The Sims 4\ folder?
If so, instructions are here:
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>cf0160b617cf285c62aa1291</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-06-15 17:11:06</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1230-1.200.000.564.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1189</categoryid><stack> 0x1189 0xe1c9f9 0xf98ecf 0x1f72de 0x64e1 0x1f6b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 24.56<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xdd4141d5<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,113,50894<br />Modded: False<br />SystemInfo: Mac OS X Version 10.16 (Build 21E258) GPU: Intel Iris Plus Graphics 640 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7ff8060ed000,'libsystem_platform.dylib' 0x10456e000,'The Sims 4' 0x10456e000,'The Sims 4' 0x10456e000,'The Sims 4' 0x7ff8060d5000,'libsystem_pthread.dylib' 0x7ff8060d5000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>
