I've tried everything from the previous threads but the game just won't open since downloading the new patch! [135dec40:90f690cf:00000075:495f32a0] Help ☹️ my quarantine saviour ☹️

All - with the release that @EA_Mai mentions above none of the workarounds I've described should be needed any longer. To benefit, you MUST download the update. If you've applied the workaround(s) then you do not need to undo them. You can now properly set the Origin client to your preferred language even if the language is not supported by The Sims 4 (e.g. French (Canada)). Likewise languages supported by The Sims 4 and NOT supported by the Origin client will now work correctly when set through the GUI (you don't need to edit your PLIST to make Czech or Simplified Chinese work!).Please let us know if you see anything that contradicts the above.

[135dec40:90f690cf:00000075:495f32a0] Updated patch, now can't open game!

1,012 Replies

piktok
5 years ago
I have the same error, need help
kokoniasta
5 years ago
Hi i have the same issue again i think
I’ve updated the game because I had to and I wanted to load it but I got an error what a surprise
135dec40:90f690cf:00000075:495f32a0]
I’m running the latest macOS on MacBook Pro
i think I’m not the only one with this issue
ive taken out all the mods, fixed game reinstalled origin and nothing works
SierraPapa2
5 years ago
I also had the problem but was just able to fix it. Right click on the game within the origin library -> game settings -> and then change the language. There will be some new downloading happening and after that it should work. At least it did for me.
Good luck.
jenny202194
5 years ago
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Français
How often does the bug occur? Every time (100%)
What is your current game version number? 1.61.15.1220
What expansions, game packs, and stuff packs do you have installed? cats and dogs, seasons, get to work, get famous, dine out
Steps: How can we find the bug ourselves? by launching the game
What happens when the bug occurs? this error message appears:[135dec40:90f690cf:00000075:495f32a0] and the game won't open
What do you expect to see? my game should open and start
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Origin automatically made the last update of the Sims 4
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MaxisJoe
5 years ago
@kokoniasta What language have you selected for The Sims 4? Can you change to a different language in the Origin client, and then switch back? Does that help?
elipetskaya
5 years ago
CANT LAUNCH SIMS! Error:
Initialization error at start up. [135dec40:90f690cf:00000075:495f32a0]
My Mac is : MacOS Mojave 10.14.6
Whato do?
Previously everything worked smooth but today I installed a new update and then it happened
Tried relaunching origin, moved The SIms folder to desktop and repairing game - didnt help ☹️
MaxisJoe
5 years ago
@jenny202194 In your Origin client please set the Sims' language to English. See if things launch. Then set it back to Français and see if the problem gets resolved. Please let me know if it does.
vnestv
5 years ago
Hello,
I am experiencing this problem when I want to start the game: "Initialization error at start up. [135dec40:90f690cf:00000075:495f32a0]". The error appears after I have updated my Sims 4. How should I solve this problem? P.S. Game is installed on MacBook Air.
Thanks.
MaxisJoe
5 years ago
@elipetskaya In the Origin client please set The Sims to English and see if it launches correctly. If it does, exit and set the language back to your preferred language. See if Origin does some downloading/configuring magic. Then try launching again. Does that work?
republic241
5 years ago
@vnestv I'm having the same problem with my MacBook air, its not letting me launch the game since yesterday and its really pissing me off. At this point i don't know what to do!!