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dsaklf20kgnm's avatar
dsaklf20kgnm
3 years ago

All game data deleted & cannot do anything in game after MacOs Ventura update

Hi everyone, I recently updated to MacOS Ventura and I just tried playing for the first time since then, and all of my game data is gone. There is nothing in any of the folders of the game, not onl...
mac
crystalyncoffey's avatar
crystalyncoffey
3 years ago

Hi, I literally made this account to respond to your issue. I had the same issue after updating last night.

What happened was, the update pushed all of the Electronic Arts folders into your iCloud.

What you need to do is access your iCloud folder, select the Electronic Arts folder that contains your saves, and move it onto your device.

We moved my correct folder (it also for some reason created two additional Electronic Arts folders WITHOUT saves) onto an external hard drive and removed the other Electronic Art folders so the CORRECT ONE WITH SAVES was the only one remaining.

Now all my games are back.

Hope this helps!

marvelouslii's avatar
marvelouslii
3 years ago
@crystalyncoffey Thank you so so much! It was the same for me, but the folder was in hidden files on my iCloud which is why I didn't see it. You just safed my evening thank you <3
  • crystalyncoffey's avatar
    crystalyncoffey
    3 years ago

    So glad you could find it. I don’t know if I would have looked there! How frustrating!

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