All my constructs are gone!

ToKiHyou​ 

ToKiHyou wrote:

My question for you now is why do you think my files are big? What is an average file size? Is this due to the number of families i am playing with? (Because if so I'll just have to deal with it), or what else is causing my files to be this big?

Could be for multiple reasons, everyone's games are different. If you upload the save file to a file sharing site and PM me the download link I can test in my game.

Thank you for getting back to me.

I've already resumed the game from the 27th of June save, but thank you for your explanation. I suppose I have to keep an I on iCloud every time now, though I suspect I might forget again, a bit inconvenient, but an apple problem I suppose.

My question for you now is why do you think my files are big? What is an average file size? Is this due to the number of families i am playing with? (Because if so I'll just have to deal with it), or what else is causing my files to be this big?

Thanks in advance,

ToKi

btw - I had already tried to synch my iCloud, repair and delete files, while we were talking but none of them worked until I got to the one on the 27th of June, which is why I assumed the rest were either corrupted or irreversibly saved without me knowing that my iCloud wasn't synching 🥹

ToKiHyou​ 

The OS has appended a "2" to a save file dated 28 June. It has added a 2 because you cannot have two files with the same name in the same directory and somewhere in the iCloud saving and syncing process it has come across a conflict. To avoid data loss it has created a duplicate file. This is normal and expected OS behaviour. It also confirms that iCloud has caused your issue (The cloud symbols in the Finder sidebar are clearly visible in your screenshot as well). Your save file from 28 June is 253MB. The same save file dated 6 July is 206MB, significantly smaller. Remove all saves from the save folder apart from the one dated 28 June, remove the space and 2 so the save file reads Slot_0000001a.save then launch your game.

By the way, those are ridiculously large save files which may cause performance issues further down the line, if they aren't already.

Okay.

Below are my answers

For point number 1: I still 190GB of space on my computer, also I don't use mods or cc so turning of any synching wouldn't help as I don't need to create space

For point number 2: Please bear with me, I only have one day left in my holiday and starting a new game is agoing to increase my anxiety, even if it is just for troubleshooting 🙏🏾 However, please see below my saves files:

I've tried using all back up files and the first one that gets me back to a point where all the builds are there are the ones starting from June 27.

Everything else after that all my builds are gone. I don't want to assume but I would say that the files were perhaps corrupted? 

I built a lot in the house between 27 of June and 6th of July, I would like to save the rooms from the latest files, place them in the library and use them on the 27th of June file so I don't have to spend time building again ... but I fear it will tell me "system error" but while I wait for your reply let me try. 

I am very frustrated, pleas understand, I don't mean to be rude to you 🙏🏾

Best regards,

Ona

ToKiHyou​ 

I understand your problem but if you are requesting help you need to provide all the information I have requested please in my previous post. This includes following the troubleshooting steps in the links I provided to try and ascertain what the specific problem is and report back here your outcomes. 

Okay, I'll try and explain this the best I can.

Every time I play with one of my families, I save the progress in the save file I created for the specific family. Currently I was playing with the Blade-Etsitty.

As you can see they have an infant. If I were to load the game from the Moon-Takeuchi, the Blade Etsitty would only be having a child. Almost a month worth of gameplay between the saves.

So on the 6th of July I took one of the member of the Blade-Etsitty to participate into a Horse champsionship, I travel to the club in Chestnut Ridge and noticed the "equestrian center" was gone, then the pub was gone, then the park, so then I went to check all my world and though all my families were there, all my builds where gone.

Below are pictures of what my Map used to look like:

And now what they look like:

Only the Blade-Etsitty house has remained untouched.

All I did on the morning of the 6th of July was to buy Maker packs and then builds suddenly disappeared as soon as I reloaded the game a couple o minutes later ...

ToKi

(Because I have only one day left in my vacation and I really would love to play, I will post my most recently reply around and see if anyone can help me, just a headsup 🙏🏾.

Apologies for not seeing you message yesterday I was at a concert).

Okay, I'll try and explain this the best I can.

Every time I play with one of my families, I save the progress in the save file I created for the specific family. Currently I was playing with the Blade-Etsitty.

As you can see they have an infant. If I were to load the game from the Moon-Takeuchi, the Blade Etsitty would only be having a child. Almost a month worth of gameplay between the saves.

So on the 6th of July I took one of the member of the Blade-Etsitty to participate into a Horse champsionship, I travel to the club in Chestnut Ridge and noticed the "equestrian center" was gone, then the pub was gone, then the park, so then I went to check all my world and though all my families were there, all my builds where gone.

Below are pictures of what my Map used to look like:

And now what they look like:

Only the Blade-Etsitty house has remained untouched.

All I did on the morning of the 6th of July was to buy Maker packs and then builds suddenly disappeared as soon as I reloaded the game a couple o minutes later ...

ToKi

Thank you so much for replying!

Let me please take a second and read though all you have wrote 🙏🏾

ToKi

ToKiHyou​ 

1. Adding Maker Packs/Kits/EPs will not cause your issue unless it is disk space related but that is very hard to tell from the limited information you have provided.
2. Could it be iCloud related? 

   [READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues | EA Forums - 10979712 

3. What is the "system error" message you are receiving? Post a screenshot please.
4. Have you followed the two most basic troubleshooting steps - repairing the game and testing your save(s) in a clean folder? 

   [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548 

Please don't reply back in all caps (seen as shouting), just answer the my points above so we can try and fix your issue(s).