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badkaven's avatar
badkaven
6 years ago
Solved

Big black square only in Newcrest world

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.61.51.1220 What e...
mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago
    @badkaven

    No worries, there are other things to try. I went straight for the driver update because it really improves graphics overall in the game.

    - Have you repaired the game? Right click on it in your Origin games library and select Repair Game

    - If you play around with your in-game graphics options does it make it go away?
  • badkaven's avatar
    badkaven
    6 years ago

    Thank you for moving it.

    I am on:

    • macOS Sierra version10.12.6
    • Macbook Pro (Retina, 15-inch, Late 2013)
    • Processor 2.6 GHz Intel Core i7
    • Memory 16GB 1600 MHz DDR3
    • Graphics NVIDIA GeForce GT 750M 2048MB
                      Intel Iris Pro 1526 MB

    ----------------------------------------------------------------

    NVIDIA GeForce GT 750M:

     

      Chipset Model: NVIDIA GeForce GT 750M

      Type: GPU

      Bus: PCIe

      PCIe Lane Width: x8

      VRAM (Total): 2048 MB

      Vendor: NVIDIA (0x10de)

      Device ID: 0x0fe9

      Revision ID: 0x00a2

      ROM Revision: 3776

      Automatic Graphics Switching: Supported

      gMux Version: 4.0.8 [3.2.8]
    ----------------------------------------------------------------

    • Playing Normal version of game
    • Not running antivirus
    • Have already tried repairing game
    • Never used mods before, but have downloaded user created content from gallery but is sitting in my library.

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      6 years ago
      @badkaven

      That looks....... horrible! As you're on an older Mac with NVIDIA graphics you may be able to fix it by downloading and installing a better NVIDIA driver that the one your Mac currently uses. Instructions are here - https://bluebellflora.com/manually-update-nvidia-geforce-graphics-drivers-in-os-x/

      If you're not comfortable doing it (completely understandable) then you could try updating your macOS to a later version and see if that fixes it.
      • badkaven's avatar
        badkaven
        6 years ago
        @Bluebellflora Yes ... it's obnoxious. But thank you for the tip though it might be a bit too techy for me. I might just have to live with that black square for now.

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