Forum Discussion

SavStClaire's avatar
6 years ago

Can’t install Sims 4 expansion pack onto external hard drive

I installed the Sims 4 onto my Seagate 1T external hard drive a few months ago because I simply don't have space on my mac for games. Since then, it's worked perfectly so I finally bought an expansion pack on Origin but now it won't let me install it onto my external hard drive. There is still more than enough space on the drive and I created a folder for it before I tried to install it but I keep getting a message saying "Games cannot be installed in this folder" (which can't be true). I have tried changing the game library location for installs and saves but the same error comes up. 

3 Replies

  • @SavStClaire

    You can't install just a pack into a folder, it must be installed to the same location the base game is. Have you checked the install location is still correct in Origin > Preferences > Installs & Saves?

    If you are running Catalina, check that Origin has Full Disk Access in System Preferences > Security & Privacy > Privacy
  • loopyloulj's avatar
    loopyloulj
    5 years ago

    Hey so I moved my Sims game to an external hard drive I’ve just bout 2 new packs and they won’t download to the saved location I have set as the hard drive it keeps saying failed and unable to download even thought the location pops up on the drive after I get that notification? I have the install location as the sims 4 folder where my game is