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noitskelly's avatar
noitskelly
Seasoned Novice
4 years ago
Solved

can't find save files

I am trying to transfer my save files from one computer to another. I was able to locate my saves folder and I moved them to the new computer; however, when I booted up the game only one save showed up. I went back to the original computer and copied the save file path, but when I searched my computer nothing showed up. Is there something I'm missing? Obviously the files have to be on my computer somewhere, but I can't find where they are. 

I am using a macbook air btw.

mac
  • Bluebellflora's avatar
    Bluebellflora
    4 years ago
    @noitskelly

    The folder in the screenshot is irrelevant and Origin related, stored in your Library folder.

    Searching in Finder/Spotlight will not show you the Sims 4 folder if it is in the correct location, which it is (Document/Electronic Arts/The Sims 4/saves), because it is hidden from a search for some unknown reason. That's why the Terminal search is more effective and the screenshot you posted shows it is in the correct location. How do you normally access your Documents folder?

8 Replies

  • noitskelly's avatar
    noitskelly
    Seasoned Novice
    4 years ago

    Yes, sorry about that! I attached my saves folder, the route to that saves folder, and the file path for one of the missing saves. I can still play the save in game, but when I search the file path, nothing comes up. I just blocked out my name on the file path.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago

    @noitskelly 

    Maybe you have multiple saves folders.

    Please open Terminal and copy and paste the following command then hit Enter/Return:

    find ~ -type d -name "*saves*" 2>/dev/null

    After a little while it will return the results of the search. Please copy and paste the results in a post here.

  • noitskelly's avatar
    noitskelly
    Seasoned Novice
    4 years ago

    Okay I did that. Screen shot is attached.

    I can see that there is another sims file, but when I tried to find it by searching "saves" on my computer the only folders that showed up were the first two for minecraft and the sims folder I could already find. I attached a screen shot of how I searched as well.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @noitskelly

    The game won't load anything in the Video Game Files folder. All saves have to be in Document/Electronic Arts/The Sims 4/saves to load.
  • noitskelly's avatar
    noitskelly
    Seasoned Novice
    4 years ago

    Okay, but my issue is that I can't find the Document/Electronic Arts/The Sims 4/saves folder in order to transfer the saves to a new desktop. When I search for it, nothing comes up. When I tried to search for just "Electronic Arts," the only folder that came up was nearly empty (I attached a screen shot below). My game is playing the saves, so clearly they're somewhere on my computer, but I can't find where. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @noitskelly

    The folder in the screenshot is irrelevant and Origin related, stored in your Library folder.

    Searching in Finder/Spotlight will not show you the Sims 4 folder if it is in the correct location, which it is (Document/Electronic Arts/The Sims 4/saves), because it is hidden from a search for some unknown reason. That's why the Terminal search is more effective and the screenshot you posted shows it is in the correct location. How do you normally access your Documents folder?
  • noitskelly's avatar
    noitskelly
    Seasoned Novice
    4 years ago

    Ohhhhhhh.... I just went to my documents folder and found it immediately... Thank you so much for your help!!

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