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lrt_kitkat's avatar
lrt_kitkat
2 years ago
Solved

CAS Mouse Drift macBook Pro

Hi, I recently installed the sims 4 on my Macbook Pro 2021 after playing the sims on PC pretty much since release, and in CAS there is an issue when trying to drag facial features, or really just drag anything in general.

I've had a look on other threads and it seems that the issue was reported as 'solved' in August 2022 yet I am having the issue now in July 2023 and am not seeing it reported anywhere really. It makes the game virtually unplayable as there is a huge amount of drift and resistance when holding down the cursor and dragging.

Here is the technical information:

  • macOS Monterey
  • version 12.6.5
  • MacBook Pro (14-inch, 2021)

  • Apple M1 Pro

  • 16 GB

  • I am attempting to run the normal version of the game.
  • There is NO antivirus running.
  • I have tried to repair the game in Origin - it did not help.
  • I do not use CC or mods.
  • There is 867.37GB or 994.66GB (according to about this mac>storage)

Thanks! 🙂

mac

13 Replies

  • lrt_kitkat's avatar
    lrt_kitkat
    2 years ago
    @Bluebellflora I was initially using just the trackpad. But I've just tested using an external mouse (logitech pebble) and the problem still persists.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @lrt_kitkat

    Can you update to Ventura and see if it makes a difference? From memory I think it was an OS update that resolved this for the few who experienced it. Unless maybe you’re just getting used to the slight differences in the game between Mac and Windows? The CAS tools seem slightly more snappy for me when I play via Boot Camp.
  • lrt_kitkat's avatar
    lrt_kitkat
    2 years ago
    @Bluebellflora

    I've just updated to Ventura - unfortunately that didn't fix the issue. There's definitely an issue with drift and it's not just me. Whenever I try to drag in any direction (particularly left) there's a huge amount of resistance and I have to almost fight against the cursor to get it to drag in the way I'm intending, it isn't like there's a difference in lag or snappiness than what I'm used to on windows, the only issue is the dragging, when I hold the cursor and move it.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @lrt_kitkat

    When you say it's not just you, do you have links to any further posts on this, apart from the older ones? Any recent posts would be really helpful. It would be good to see specs of Macs this is happening on for QA to look into.

    I have 2x Intel Macs and an Apple Silicon Mac with the game installed and don't notice any significant delay and resistance in CAS but I'm wondering whether it could be linked to the cursor offset on Macs with camera notches in the display. Is there any difference in the CAS lag/resistance playing in windowed mode or fullscreen?
  • lrt_kitkat's avatar
    lrt_kitkat
    2 years ago

    @Bluebellflora

    This thread https://answers.ea.com/t5/Technical-Issues-Mac/Left-Dragging-Not-Working/m-p/9796887#M41518 has quite a few people with the same issue and it sounds identical to mine. From those who have disclosed their specs, they seem to be similar to mine with the M1 chip and with the most recent poster being from July and having the exact same mac as myself and the same issues - so I'm not sure if there's correlation there? I also found this thread https://answers.ea.com/t5/Technical-Issues-Mac/CAS-Build-mode-live-mode-camera-being-weird/m-p/10850231#M48337 with people having similar issues who seem to have the M1 chip.
    I have been playing in windowed mode as I used to have a cursor bug when playing fullscreen but I just tried playing fullscreen and the lag/resistance is exactly the same, no worse or better.

  • lrt_kitkat's avatar
    lrt_kitkat
    2 years ago
    @TheSimsDirect Hi, I put together a video of the issues as best I could, it's quite difficult to convey through video the full extent of the issue but I tried my best.
    In the first clip I am moving smoothly with my finger on the trackpad, yet I encounter resistance. In the following clip, you can see that my hands are moving smoothly across the trackpad, yet the camera rotation is not following that movement and there's resistance that I encounter.
    I also thought it important to note that the issue is not only when trying to rotate a sim in CAS, it occurs when moving facial features and dragging to edit the body etc, it was just much harder to capture a video of this due to the limits when modifying the body/face.
    Here is the link: https://drive.google.com/file/d/1fUEydAKMoXZdQst8Pdn8YkpGrx9A4fJm/view?usp=sharing

    Thanks! 🙂

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