Forum Discussion

5 years ago

Solved

Cats and Dogs says restart to use????

Help! I have Sims cats and dogs, but I am on my sister's old account. She uninstalled Cats and Dogs. It says "restart to use" and I've tried to repair the game, restart, restart Origin, I looked in m...

mac

Bluebellflora
5 years ago
@danandphil_jpg

OK. Trash the pack folder and re-download it - https://bluebellflora.com/2020/06/17/repairing-sims-4-packs-in-origin/

danandphil_jpg

5 years ago

Seems as if I have reinstalled it, and it doesn't work

Bluebellflora

Hero+

5 years ago

@danandphil_jpg

It seems like you have? Can you confirm whether it really is installed or not?

What does it show in Origin?

What does it show in the Packs menu at the main menu in the game?

Is pack content showing up in CAS and build/buy at all?

danandphil_jpg
5 years ago
OK, so it is installed but none of the cas or build but shows up. And I can see it in the main menu where my packs are. And in Origin it also shows but again it still says restart to use and I have :/
- Bluebellflora
  Hero+
  5 years ago
  @danandphil_jpg
  
  OK. Trash the pack folder and re-download it - https://bluebellflora.com/2020/06/17/repairing-sims-4-packs-in-origin/
  - danandphil_jpg
    5 years ago
    Thanks!

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