Infinite loading after cas

Hi, I installed the game last week on a mac (M4) but whenever i try to start a sim (new game) the game let me complete the cas but then it goes into infinite loading. I don’t have any cc or mods.

What I’ve already tried:                                   uninstalling the game (3 times), adding my video card ( at the beginning it wasn’t recognized but now on the config.log, graphic it says found 1 supported 1), Play offline, update my mac to macOs Tahoe 26.4,  Lower the graphic quality in the settings,  Delete the saves and cache, Repair the game