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So I bought myself a new Sims 4 expansion and decided to play the game again however when I went into Origin and tried to update my Sims 4, this error kept coming up (see attached screenshot). I thought that maybe the game was broken so attempted to repair it but the same error continued to come up. As I was at my boyfriends house, I thought maybe it was the internet so just left it until I was back home however when I got home it kept happening. I have tried everything! I've uninstalled Origin twice, updated my computer, cleared the cache folder thing and I even uninstalled Sims 4 but now I can even reinstall it cos this bloody error keeps coming up!! Somebody please help, I don't know how to fix it. I just spent bloody $50 on an expansion and I can't even play the game. Does anyone know how I can fix this?!?!
PLEASE AND THANK YOU
BTW I use a Macbook
Please run the Origin reset tool then try again. Could you also please confirm which version of macOS you are using?
- 6 years ago@Bluebellflora I am using mac OS X Yosemite version 10.10
- Bluebellflora6 years agoHero+@livydemam
Thanks. There is currently a known issue with Yosemite, please read this post for instructions on downloading the Origin legacy client https://answers.ea.com/t5/Origin-Client-Web-Technical/Mac-Origin-Connection-and-Library-Issues/m-p/8011032#M40605 once installed you should be good to go 🙂
About The Sims 4 Technical Issues - Mac
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