Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
Solved

[CURRENT ISSUE] Freezing, possible system lockup on Macs with AMD Vega GPUs

Since the September patch, 1.66.139.1220, Mac users with AMD Vega graphics cards have reported game crashing/freezing, eternal beach balling and complete system lockup when playing the Sims 4. This i...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago

    This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.

    Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂

RJBlain's avatar
RJBlain
6 years ago

Yes, moving the screen often does it for me. But it started to rain in game once, I dared to click a couch to ask my sim to sit crashed it once. I tried to click the button to save, which crashed it once.

i think my favorite crash was clicking to change the wall mode and the whole danger computer rebooted so hard it saw stars. /giggle

it seems obvious the developers did not test if their patch worked very well on iMac Pro 2017 models...

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@RJBlain @Hodesalat

Great feedback. Has this really only happened since the last patch or did you have a few intermittent freezes before and it's just a lot more frequent since the September patch?

Is it more common when you are consistently clicking around and moving the camera around, almost as if the commands are overloading the game engine or OS and it panics? It sounds a bit like that from what you are both saying but I may be interpreting it wrong.

I don't believe that patches are tested on every single model Mac/PC, that just wouldn't be possible.

I'm going to add this to the compiled list of Mac issues sticky in this forum.

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,214 PostsLatest Activity: 2 hours ago

Community Highlights