This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.
Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂
I tried deleting the cc the very first thing I did, and that seems to have done nothing.
I tried out deleting the localthumbcache and options.ini, but that changed nothing.
I only have two saves, one for playing my various families and one for building. I might just cut my losses and start anew at this point, saving the ones I want to keep to my library and re-placing them in a new save.
I had this same problem appear a couple days after the September 3 update. It is almost always triggered by moving the camera, although I've also had it happen when selecting items in BB mode or randomly during live play. It seems to be exacerbated by having multiple windows share a tile (enabled by the Sep 3 update), as the game freezes within 2 minutes on lots where I've used this feature. Resizing the glass floor pieces from Island Living will do it, too. It doesn't freeze my entire computer; in fact, sometimes I am able to click through the exit menu by counting the changing shape of the game cursor, but not always. I can always tab out of the game and force quit. No crash report is ever generated.
If I am in windowed mode, it crashes to desktop with no crash report generated, and glitches Origin such that it tells me another user has Origin open, so I cannot open it again. I am the only user on my computer. Restarting my computer is the only way to fix this particular glitch.
DLC: All packs except Grim's Guitar and Journey to Batuu
System specs:
macOS Mojave 10.14.6
2.4 GHz Intel Core i9
32 GB 2400 MHz DDR4 memory
Intel UHD Graphics 630 1536 MB with dedicated Radeon Pro Vega 20 (4 GB) graphics
What I have tried:
–removing mods
–repairing the game
–clean game folder
–clean save
–uninstalling and reinstalling Origin
–repairing Origin
–trashing localthumbcache and Options files
–resetting the PRAM
Had to delete my earlier post. I spoke to soon. I did get a bit more than half an hour of play in after moving my saves to a fresh game folder, but eventually the freezing resurfaced. ☹️
I'm not entirely sure. I've been in build mode working on an uninhabited house. I feel like it happens most of the time when I'm moving the camera around, but I know at least once it happened while resizing and placing a piece of furniture.
I went through the 16" Macbook thread and agree that my problems looked similar, so I tried the proposed workarounds. None of them worked, and none even did so much as improve performance. Game now freezes within 5–10 minutes of gameplay.
By now, I can attest that moving the camera causes it. It doesn't happen the first time I move the camera, but around that 5–10 minute mark, even the slightest pan or rotation locks up the graphics and sometimes causes tearing. It still does not generate a LastCrash file, nor does it crash the rest of my computer. At this point, the game is completely unplayable.
It was happening consistently in any lot I opened, especially if I tried to build there. It was far worse on lots I had edited myself, especially when I tried to use the new feature of windows overlapping on tiles, but I had this happen throughout Willow Creek and Oasis Springs.
I say "was happening consistently" because as I was going through to test more lots, specifically San Myshuno since the 2016 Macbook thread indicated it might be a particular problem, I only had this happen once: on my edited version of the Goth family house in build mode. The only thing that was different between these loads/plays and previous ones is that I had turned off my f.lux filter (a third-party app which reduces the amount of blue light produced by my computer screen at night). Even during daytime, this filter is technically active unless you either disable it or quit f.lux. With the filter off, I was able to go into any lot I wanted in build mode, bog it down with as many items and swatches as I could think of, and wheel the camera around in all directions. The only time I had it lock up was when I tabbed out of the fullscreen game to check something else while I was working on the Goth house. I've had problems with tabbing out and back into the fullscreen game plenty in the past, so I don't think it's directly related to the issue at hand.
I don't think there's a fundamental problem with the f.lux app—when I closed the game, turned the filter back on, and reopened the game, I was able to be just as aggressive, even on lots that had frozen on me in under 2 minutes before—but it seems plausible that it was causing some issues since all but a few were strictly graphics-related. Might also explain why resetting the PRAM/NVRAM didn't work for me. Curious to know if anyone else experiencing problems is using this or even the built-in nighttime filters in macOS.
I haven't yet tested all the lots, just the ones that were giving me trouble + a couple of City Living default apartments, and I've done about half an hour of glitchless play in live mode at this point, which is more than I'd gotten before.
