This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.
Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂
@Bluebellflora wrote:Hmm, you all have last generation 2019 15" MacBook Pros with AMD Vega GPUs. iMac Pros with similar GPUs are experiencing complete system lockup after the September patch with similar GPUs - https://answers.ea.com/t5/Technical-Issues-Mac/CPU-max-usage-and-system-crashing-on-IMac-Pro/m-p/9468479#M37516 although they are getting complete system lockup which I don't think you guys are?
The mouse still moves normally during a freeze glitch for me, so I guess it's not a total system freeze. I occasionally get the beachball spinner as well. Never gotten any system alert like in their first screenshot, but the blocky artefacts from the second screenshot are exactly what I get when I let the spiral of glitches get bad enough.
@Bluebellflora wrote:And if any of you get any lastCrash reports please can you attach them to a post here 🙂
I haven't got any lastCrash reports, as the game doesn't technically crash - though maybe it might if I leave it for long enough?
@Bluebellflora wrote:Could you see if disabling Origin in-game helps at all? https://bluebellflora.com/2017/12/23/disable-origin-in-game/
I'll try that next, thanks!
Disabling Origin had no effect.
Given that the issue seems to be triggered by rotating the camera, I tried playing with the Sims 3 camera. I had very occasional rainbow wheels and framerate drops (on a fairly simple lot) when zooming and changing stories, but overall I was able to play normally for 46 minutes.
Around the 30 minute mark I switched to the TS4 camera, and 15 minutes later while dragging to resize a room, the cascade of freezes began and I had to save the lot and quit the game one painfully slow click at a time.
I don't know if the TS3 camera was significant, but anecdotally I was able to play for a lot longer than before until needing to shut it down.
@groenroos wrote:Disabling Origin had no effect.
Given that the issue seems to be triggered by rotating the camera, I tried playing with the Sims 3 camera. I had very occasional rainbow wheels and framerate drops (on a fairly simple lot) when zooming and changing stories, but overall I was able to play normally for 46 minutes.
Around the 30 minute mark I switched to the TS4 camera, and 15 minutes later while dragging to resize a room, the cascade of freezes began and I had to save the lot and quit the game one painfully slow click at a time.
I don't know if the TS3 camera was significant, but anecdotally I was able to play for a lot longer than before until needing to shut it down.
I play almost exclusively with the Sims 3 camera and tbh am not surprised the Sims 4 camera was worse. After trashing my Options file, the game defaulted me back to the Sims 4 camera and it was a catastrophe—almost instant freeze on loading a lot. I had to close and reopen my game before I could change the camera setting.
I now find that if I have all other apps on my computer closed, I can just barely manage to stream or record the game with OBS if I am gentle with my camera movements and don't try to place large/full rooms from my library onto a lot. For example, I placed a room full of harvestable plants on a lot while streaming and almost crashed my entire computer. I dropped 0.1% of my frames (I normally drop 0), my bitrate tanked, and of course I had to close the game to fix it.
As an additional datapoint;
My MacBook Pro had to go for rather extensive repairs, where they replaced the logic board and the GPU, and totally wiped the hard drive.
After re-installing The Sims 4 on the now-fresh machine, the same glitch started happening maybe 30 seconds into loading a lot, again triggered by dragging the mouse to rotate the TS4 camera.
Didn't bother to try with the TS3 camera again, as it's been a long day of restoring backups and re-installing everything...
