This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.
Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂
I have a 2019 Retina 4K display iMac with Catalina (Version 10.15.6). 32GB memory, 3.2 GHz 6-Core Intel Core i7 processor and Radeon Pro Vega 20 4 GB graphics. Experiencing similar issues. Game loads up perfectly fine as it did before but as soon as the game lags slightly, the whole game freezes, gets the rainbow wheel and often requires me to force quit or even restart the entire computer. When it freezes the world and the house seem to black out and sometimes the whole screen goes red.
Have tried every fix I can think of, all mods were updated before updating the game, removed mods after this started occurring, tried repairing game twice and removing cache file. Game is practically unplayable after this and does not appear in the "My Home" menu in Origin. Did not happen before patch.
Edit - split from 16" MBP thread and edited title, Bluebellflora
I'm having an issue identical to what has been described above. I have 2019 27" iMac - not a mac pro but it does have Pro Vega 48 graphics card. Until this past week or so (maybe since the most recent patch?) I've been able to play on Ultra graphics settings without issue. Now camera pan/rotate in build mode will crash the GPU, even on the lowest graphics settings. Running the game with iStats and/or activity monitor up, it's clear that it's a GPU crash. Things start up normally, splitting load between GPU and CPU, then when it freezes, %GPU drops to 0.0, GPU time jumps to some massive and impossible number (see screenshot) and %CPU jumps to near or above 100%.
The only new information I can add is that mine doesn't crash the whole computer 100% of the time. Very occasionally I'll be able to tab out of the game and force quit. When I do, the graphic card is totally out. That 0% GPU sticks around for any other apps/games I open that normally would have double digits GPU load. I have to hard reboot my system to reset the card.
Like others, no standard troubleshooting stuff helped, including reinstalling Origin and the Sims. I did have some luck by turning off Origin In-Game. I was able to play about 20 minutes on medium graphics. Not great, but better than 30 seconds, and it's the only thing that has helped at all.
Exact same issue here since the Sept update.
I made another thread about it that was merged. A partial workaround I found was using Sims 3 camera, this has caused much less freezes for me but they still happen on occasion. Something is definitely up and EA needs to fix this!
So are there any updates on this? I was having some luck using Sims 3 camera but alas, it's freezing up again. No rhyme or reason to it either. Yesterday I played for a few hours with no issues, today, within the first hour.
This is incredibly frustrating and it seems many people on Mac are reporting similar issues.
There are currently three separate threads for the Vega issues:
2018 and 2019 15" MacBook Pros (Vega 16 or 20)
2017 iMac Pros (Vega 56 or Vega 64)
2019 iMacs (Vega 20 or Vega 48)
This is the iMac one. The reason they are split at the moment is because they are three separate model Macs. We may merge them all into one but it's good to have them separated for clarification currently. Not all of these model Macs have Vega GPUs either as it was a point of sale upgrade.
The most helpful thing people can do is provide their full system info and upload their Config.log file and and lastCrash reports.
Some users have reported that lowering their in-game graphics options to rock bottom helps stop the freezing and crashing.
