This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.
Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂
There’s been cases of fully unplayable games for months at a time for a large group of players? Interesting because I’ve never experienced such an issue.
Bugs and glitches yes, but not a completely unplayable product.
People are validly frustrated and more people should be expressing their issues to EA so they put pressure on people to actually fix it.
if I bought a car and it wasn’t working for 2 months, would that be acceptable? The least EA could do is allow us a way to roll back to the prior version of the game.
You are obviously more patient than some of us are, and that’s fine, but nothing will get fixed if we just sit around and do nothing.
Just my two cents!
Just did. Will try in awhile and report back.
Same here @aftksims
how many patches have we gotten before? How many patches have we gotten before that’s made more glitches than fixed glitches?.
We know what patches are, we are aware sims is known for bugs and glitches but a complete unworkable game is just ridiculous and to think that because we were told a month ago they were looking into it, that makes it’s okay? What are they looking at?!?! still nothing has been said beyond that!
I’ll get that other information and post it on here when I get home but with all due respect, I should not still be sitting here looking into why my professional computer can’t play a game that has beyond its requirements.
@Bluebellflora macOS Catalina
Here is the information from Terminal:
kextstat | grep -E -i "(amd|intel|graph)" | awk '{printf "%-50s%-20s\n",$6,$7}'
Executing: /usr/bin/kmutil showloaded
No variant specified, falling back to release
com.apple.driver.AppleIntelLpssDmac (3.0.60)
com.apple.driver.AppleIntelLpssI2C (3.0.60)
com.apple.driver.AppleIntelLpssI2CController (3.0.60)
com.apple.iokit.IOGraphicsFamily (585)
com.apple.AppleGraphicsDeviceControl (6.1.27)
com.apple.kext.AMDSupport (4.0.0)
com.apple.kext.AMD10000Controller (4.0.0)
com.apple.driver.AppleIntelCFLGraphicsFramebuffer (16.0.0)
com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
com.apple.driver.AppleIntelPCHPMC (2.0.1)
com.apple.driver.AppleGraphicsControl (6.1.27)
com.apple.driver.AppleGraphicsDevicePolicy (6.1.27)
com.apple.driver.AppleIntelKBLGraphics (16.0.0)
com.apple.kext.AMDRadeonX5000HWServices (4.0.0)
com.apple.kext.AMDRadeonServiceManager (4.0.0)
com.apple.kext.AMDRadeonX5000 (4.0.0)
com.apple.kext.AMDRadeonX5400HWLibs (1.0)
com.apple.kext.AMDFramebuffer (4.0.0)
Prior to my Big Sur update, I was running the most recent versions of Catalina (there was an update shortly after the 9/2020 patch). The crashing happened on both versions, even on the lowest graphics settings (with and without laptop mode on).
Currently on Big Sur, I went to low everything AND laptop mode, and it still crashes. I've toyed with being on low medium, medium and high as well - same freezing every time but currently with LOW and LAPTOP MODE, it's still freezing up. The only difference now is I can toggle back to my desktop to force quit versus a manual shutdown. This was a bit of a win, lol.
Edit - added code tags for readability and took out machine name, Bluebellflora
Super thanks. When you say you lowered everything I understand that is the graphics settings but have you played around with resolutions?
For example in mine the lowest would be 1,600 x 1,200. Have you tested the equivalent to see if it still locks up the game? And then tested that lowest setting in fullscreen versus windowed mode.
I tried windowed mode and it was actually more unstable.
My resolution is currently set to 2560x1440 (first option available for me). I did play around with other resolutions last week but the display looks horrible so I never played on them for very long.
Yes, but it's already on the lowest available setting, does that matter?
Sorry, just want to make sure I am doing this correctly, I am currently on the lowest setting of 2560x1440. I have higher resolution options and when toying with things last week tried them out but the settings were horrible so I've been back down to the default/lowest setting.
Also when I did windowed mode it almost immediately locked up.
Ok see attached - just wanted to include everything.
Yes so when I was running Catalina, I couldn't toggle back to the desktop ever. I would still have a moveable pointer and could hear the Sims music playing though. The only way to move forward was a forced shut down.
Since the Big Sur upgrade I can at least toggle back to the desktop and force quit. I did try to leave it for 10-15 minutes to see if the game would officially crash out but it never does, so force quit it is.
here's what I got
@Bluebellflora sure, but it keeps deleting itself? is there a special way to post it? not sure how to do that little gray box thing
got it! thanks! here you go
com.apple.driver.AppleIntelLpssI2C (3.0.60) com.apple.driver.AppleIntelLpssDmac (3.0.60) com.apple.driver.AppleIntelLpssI2CController (3.0.60) com.apple.driver.AppleIntelMCEReporter (115) com.apple.driver.AppleGraphicsControl (5.2.6) com.apple.iokit.IOGraphicsFamily (576.1) com.apple.AppleGraphicsDeviceControl (5.2.6) com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0) com.apple.kext.AMDSupport (3.1.0) com.apple.driver.AppleIntelPCHPMC (2.0.1) com.apple.driver.AppleIntelLpssUARTCommon (3.0.60) com.apple.driver.AppleIntelLpssUARTv1 (3.0.60) com.apple.kext.AMD10000Controller (3.1.0) com.apple.driver.AppleGraphicsDevicePolicy (5.2.6) com.apple.kext.AMDRadeonServiceManager (3.1.0) com.apple.kext.AMDRadeonX5000HWServices (3.1.0) com.apple.kext.AMDRadeonX5000 (3.1.0) com.apple.kext.AMDRadeonX5100HWLibs (1.0) com.apple.kext.AMDFramebuffer (3.1.0)
Hello,
I've been experiencing the same issues since the September patch, posted this like a month ago on this forum (this or a merged thread). I must say, I'm still experiencing the issues, but my game is not completely unplayable. I've noticed the game lags a little first and only when I continue (and especially spin my camera more or very fast) it freezes.
I have a habit of saving my game a lot (I've had this habit for years, since I had an issue when my Sims 4 game crashed every time a time machine backup was initiated).
But most importantly, I spin my camera very slowly now... Every time the game lags a little bit when spinning the camera, I save and restart. It's sad of course that I have to adjust and interrupt my gameplay because of a stupid bug, but hey... This way, I'm still enjoying my game :-)
Of course, whether it's an issue on EA's end or Apples end, I hope someone discovers what's causing this freezing thing and it gets fixed either by EA or Apple...
So here's the information from my Terminal:
com.apple.driver.AppleIntelLpssI2C (3.0.60)
com.apple.driver.AppleIntelLpssDmac (3.0.60)
com.apple.driver.AppleIntelLpssI2CController (3.0.60)
com.apple.iokit.IOGraphicsFamily (576.1)
com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
com.apple.AppleGraphicsDeviceControl (5.2.6)
com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)
com.apple.kext.AMDSupport (3.1.0)
com.apple.kext.AMD10000Controller (3.1.0)
com.apple.driver.AppleIntelPCHPMC (2.0.1)
com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
com.apple.driver.AppleIntelKBLGraphics (14.0.7)
com.apple.driver.AppleGraphicsControl (5.2.6)
com.apple.driver.AppleGraphicsDevicePolicy (5.2.6)
com.apple.kext.AMDRadeonX5000HWServices (3.1.0)
com.apple.kext.AMDRadeonServiceManager (3.1.0)
com.apple.kext.AMDRadeonX5000 (3.1.0)
com.apple.kext.AMDRadeonX5400HWLibs (1.0)
com.apple.kext.AMDFramebuffer (3.1.0)
And as a reminder, my specs:
iMac (Retina 4K, 21.5-inch, 2019)
macOS Catalina version 10.15.7 (19H2)
Processor: 3,2 GHz 6-Core Intel Core i7
Memory: 32 GB 2667 MHz DDR4
Graphic card: Radeon Pro Vega 20 4 GB
I do the same thing, many saves and restarts, but I can’t get 20-30 minutes without a camera angle change (or zoom in) to eventually lead to a full freeze. Sometimes the first few times I get the spinning wheel and it unfreezes itself, but it always progresses to a full freeze the next time.
Yesterday I tried and I got a full game freeze immediately upon loading a lot and zooming in.
