Forum Discussion
Hi! I updated my game yesterday and everything had been running smoothly. However, everytime I play for maybe 10-20ish minutes, the game crashes unexpectedly. There have been no errors when loading it and the loading times have not been very long. It inconsistently produces a crash report. I don't play with mods/cc, I've repaired the game thrice, and I have disabled origin in game (way before this problem has persisted).
(I also don't know if this problem is related, but I keep getting an error that 7 or more items have been removed from the household due to an error of the stuff/expansion/game packs I have either not being owned by my EA account or not downloaded on my laptop. However, at the opening screen, all the packs I have are shown as being downloaded on my computer. Unfortunately, I'm not exactly sure what objects are missing.)
I've typed in both my mac details and the most recent crash report from my Sims folder.
Thank you!
Mac Details:
- Version 10.15.7
- Macbook (Retina, 12-inch 2017)
- Processor: 1.3 GHz Dual-Core Intel Core i5
- Memory: 8 GB 1867 MHz LPDDR3
- Graphics: Intel HD Graphics 615 1536 MB
Last Crash Report from Sims 4 Folder:
version><sessionid>d64dfd300322a2f85fac5f06</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-11 22:28:06</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xc4815</categoryid><stack> 0xc4815 0xc0ac6 0x8b032 0x2057be 0x202842 0x201ef9 0x201a14 0x1fc985 0x20414e 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 1648.04<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H15) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x7fff6bfa1000,'libsystem_pthread.dylib' 0x7fff6bfa1000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>