Forum Discussion

Seasoned Adventurer

6 years ago

Solved

[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

I updated my game today with the new November 2020 update. It let me play for a little while (10-20) minutes before crashing. Nothing popped up on my screen and no error code either. The game just cl...

mac

Bluebellflora
6 years ago
Fixed in the 17.11.20 hot fix patch 1.68.156.1220

DarrianMacy

6 years ago

Hello! Having the same issues as everyone else. The game crashes without warning and there doesnt seem to be a pattern since the update. I dont have mods enabled and i tried repairing the game a few times...

Looks like it doesnt happen in build mode just in live but it happens unexpectedly without an error message.

Another note - anyone else having issues aging their sims up using the birthday cake?

last crash and config log attached, thank you!

lastCrash.txt1 KB

Config.log5 KB

amcleav

6 years ago

@DarrianMacy I had this issue too! My Sim was in the kitchen and then it teleported her outside, so I moved the cake to another table and tried again and then it randomly worked.

Spontosaurus
6 years ago
I spoke to EA Support yesterday and they said it was an issue on their end, which seems to be the case as all platforms are affected. The person I spoke to said it was being investigated so I think it's just a waiting game at this point sadly.