Forum Discussion

Seasoned Traveler

5 years ago

Solved

[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

I updated my game today with the new November 2020 update. It let me play for a little while (10-20) minutes before crashing. Nothing popped up on my screen and no error code either. The game just cl...

mac

Bluebellflora
5 years ago
Fixed in the 17.11.20 hot fix patch 1.68.156.1220

bilgeytz

Seasoned Novice

5 years ago

Hi, I also have the same issue on my MacBook Air. Never happened before. My active house's main entrance is on the second floor, for some reason my sim began to fail to enter his own house because he cannot use the stairs to go upstairs. Rest of the household also cannot leave the house because of the same issue. When I repeatedly assign action to go upstairs game crashed. I used to play with this house for a while before November update and everything was fine. I have attached the config and last crash files to this message. Thank you in advance!

Config.log5 KB

SJ_Motschi

5 years ago

@bilgeytz
I had exactly the same thing yesterday! I also wondered why the Sims can't get up there!

bilgeytz
Seasoned Novice
5 years ago
@SJ_Motschi I have no idea! The only thing I came up with is to move my family to a new home until this issue is fixed 🙂 Then I can move them back in. I love the house and don't want to reconstruct it because of an issue that I even don't understand 🙂
- SJ_Motschi
  5 years ago
  @bilgeytz
  I had the problem in a bar. So I don't think it's your house. I would first wait to see if this is fixed again with the patch.
  But you can also teleport them simply over the stairs with testing cheats true and a right click on the floor :D
  - VivienneDelilah
    5 years ago
    @SJ_Motschi @bilgeytz
    I've been having the same problem. This is a whole new bug with a more detailed thread, also a kind of workaround.
    
    https://answers.ea.com/t5/Bug-Reports/WORKAROUND-Open-staircase-cause-routing-failures/td-p/9716427
- Tambo1702
  5 years ago
  So I’m not having the crashing issue my sims won’t do as instructed.
  they will stand and say they can’t move as if something is in their way game is so laggy as well