Forum Discussion

Seasoned Adventurer

6 years ago

Solved

[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

I updated my game today with the new November 2020 update. It let me play for a little while (10-20) minutes before crashing. Nothing popped up on my screen and no error code either. The game just cl...

mac

Bluebellflora
6 years ago
Fixed in the 17.11.20 hot fix patch 1.68.156.1220

Bluebellflora

Hero+

6 years ago

Fixed in the 17.11.20 hot fix patch 1.68.156.1220

coralBlue21h

6 years ago

@Bluebellflora Thanks for this! Unfortunately it didn't solve my problem, although the game has now become completely un-playable for me. It gets stuck on the selected within the first minute. Does anybody else have this problem as well?

sweettweetyb13
Rising Rookie
6 years ago
I currently have the same problem. Totally unplayable. tried all of the normal fixes and it has not changed anything.
- Bluebellflora
  Hero+
  6 years ago
  @sweettweetyb13
  
  Did you try the audio workaround?
  - sweettweetyb13
    Rising Rookie
    6 years ago
    Yes. I did try the audio workaround. It worked for about 20 minutes, (which is longer than it did before) but it eventually froze instead of crashed. It would not unfreeze so I had to force quit the application.
Bluebellflora
Hero+
6 years ago
@coralBlue21h

Could you send EA your save? There’s a link in the solution explaining how to do it.

Did you try again with a new Sims 4 folder after disabling sound?
- coralBlue21h
  6 years ago
  @Bluebellflora Will do! Thanks for the info and suggestions :-)
- coralBlue21h
  6 years ago
  @Bluebellflora OK so I tried a new Sim folder, no sound and played with two different households (1 sim and 8 sims) for around 1 hour each. I had no problems with the game crashing or freezing, although in my original game the freezing came after two human days of playing. The problem with sims not ageing up with the birthday cake persisted for one of the 5 sims of different ages I tried it with.