Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? Just entering the game
What happens when the bug occurs? The menus don't appear
What do you expect to see? I try to play but its impossible
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
I need help, I don't know what to do, I already delete the mods, and repair the game in the origin app, so what do you think I might be?
Thanks
