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kitty62587's avatar
kitty62587
2 years ago
Solved

EA app not working on Mac, gets to loading screen and says not responding

When I Launch The Sims 4 game using the EA app, the main screen that says The Sims 4 comes up and the music plays and I can't get passed that screen. It freezes right there and when I try to close th...
mac
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @kitty62587

    Ok. Set up a new user account on your Mac and see if it works in that account. Don’t sign into iCloud during the setup, keep the account as simple as possible, it’s only for testing. You will have to login into EA App using your normal login details.
kitty62587's avatar
kitty62587
2 years ago

When I Launch The Sims 4 game using the EA app, the main screen that says The Sims 4 comes up and the music plays and I can't get passed that screen. It freezes right there and when I try to close the app its says Application not responding. It was working a few days ago. I don't use mods and haven't added anything to the game. I've tried restarting my computer, I've restarted the app several times, repaired the game, Uninstalled and reinstalled the game, and got rid of the EA app and redownloaded. I'm pretty frustrated on why all of a sudden it's not working. I don't know what else to try.

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