Forum Discussion

Hero+

5 years ago

Solved

[FIXED] Sims 4 Packs not showing as downloaded after April patch

This issue has been fixed in patch 1.62.69.1220 The April update introduced big changes to the Mac version of the game, see here for details. Since installing the patch, users with the game...

mac

Bluebellflora
5 years ago
This issue has now been fixed in patch 1.62.69.1220 https://answers.ea.com/t5/Technical-Issues-Mac/Mac-April-14th-2020-Patch-Notes/m-p/8965382#M31601

Bluebellflora

Hero+

5 years ago

@KAHowler88

Merged your post into this thread, it's a known issue. Please follow the instructions in the first post.

KAHowler88

Rising Scout

5 years ago

@Bluebellflora Thank you for merging it over. I followed the instructions linked in the first page. However, despite them I'm still unable to repair the game and unable to launch. Despite moving the packs over, it's still only repairing the base game and leaving me unable to launch the game now.

Bluebellflora
Hero+
5 years ago
@KAHowler88

Yes, it appears to only repair the base game now. Are you still not getting the option to repair? That's strange. Just checking, in your Applications folder you have the Sims 4 app and the Sims 4 Packs folder? And in the Sims 4 Packs folder you only have the EPs/GPs/SPs?

When you try to launch the game by double clicking on the app in your Applications folder, are you getting any error messages?
- KAHowler88
  Rising Scout
  5 years ago
  @Bluebellflora , Correct! Everything is where it is suppose to be and looks identical to the pictures in the steps. When I click play origin shuts down and the repair option might be there or might not when I quit it and relaunch it. It's hit or miss. It's the weirdest thing. On the plus side, my packs are no longer showing download or finalizing underneath. When double click through applications, everything works as it should. I'm going to just re-downloaded origin and maybe that will take care of the issue. I'll report back if it does. I really appreciate all the help!
  Do you think repairing just the base game will be enough to fix issues normally corrected by the repair function?
  - Bluebellflora
    Hero+
    5 years ago
    @KAHowler88 Just launch through your Applications folder and ignore what Origin says, it's having a bit of a tantrum at the moment with the game 🙂
    
    @taylordaniellem9 Can you launch from your Applications folder? If you don't have a Contents folder you are most likely looking in the wrong place.
    
    @suzushka Aww thanks! Glad I could help. Mine doesn't show the Soundtrack because I haven't downloaded it 🙂
- taylordaniellem
  5 years ago
  I did the application file and sims 4 packs folder thing, and now most packs downloaded and installed, but theres some that say download, I click download and it wont do anything.I'm not sure whats going on haha Im not tech savy at all.