Forum Discussion

msdaisy22's avatar
msdaisy22
3 years ago
Solved

[FIXED] Upgraded to macOS Ventura - can only Force Quit the game

I have upgraded to Ventura and I can only exit the Sims 4 via Force Quitting. I saw the other thread about disabling origin in game, but it has still not fixed my issue. Is there any other possible f...
mac
  • TheSimsDirect's avatar
    TheSimsDirect
    3 years ago

    Hello.

    It turns out there was indeed a fix for this issue in todays' patch (Mac version 1.95.207.1230), but we accidentally failed to mention it in the patch notes.

    Happy Simming!

raysims3's avatar
raysims3
Rising Rookie
3 years ago

@Bluebellflora 

I’ve tried that as well, I’ve also tried uninstalling and reinstalling the game and those didn’t work either; repairing, deleting cache, rebooting the Mac into Safe Mode and uninstalling and reinstalling Origin and those didn’t work either.

SIMANTHANGMLHI's avatar
SIMANTHANGMLHI
3 years ago

It definitely is macOS Ventura that’s the problem. My iMac that’s updated to Ventura can only force quit, but one of my MacBook Pros that I didn’t update yet (still on Monterey) can exit fine, so I’m playing one of my save files there. Hopefully it gets fixed because my MacBook cannot handle all of my mods/cc lol.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @SIMANTHANGMLHI

    Which model is the Mac running Monterey? This Force Quit issue is only apparent on Intel Macs judging by the specs everyone is posting here. I've seen reports of it also happening on Intel Macs running Monterey. Are your Macs Intel or Apple Silicon?
    • cheinf0rest's avatar
      cheinf0rest
      3 years ago
      @Bluebellflora I have both an intel and a M1. As you mentioned only intel one has this issue after upgrading to Ventura. My M1 has no "force quit" issue after the ventura upgrade.
      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        3 years ago
        @cheinf0rest

        Yeah, my M1 MBA is fine too. The Intel machines are running Catalina and Monterey but I’m sure if I upgraded to Ventura I would experience the Force Quit issue. I will test on the Monterey machine again though.
    • SIMANTHANGMLHI's avatar
      SIMANTHANGMLHI
      3 years ago

      @Bluebellflora My iMac and MacBook Pros are all 2020 models. iMac is Intel Core i5 on Ventura. One of my MacBook Pros is Intel Core i5 on Monterey. My other MacBook Pro is M1 on Ventura. I do not play the Sims on that one as it is strictly for school etc. My iMac with Ventura is experiencing the force quit issue, while my MacBook Pro on Monterey works fine.

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